Adobe Digital Editions Error 2038 Reauthorize Free Product Can

Adobe was no help on the phone support since the Digital Edition is a free product Can someone please help.

Press WINDOWS R. In the Open text box, type regedit and then press Enter.

In the left pane of the Registry Editor, locate the following registry key: HKEYCURRENTUSERSoftwareAdobeAdept Remove the Adept Folder.

Navigate to UsersLibraryApplication SupportAdobeDigital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see Open Adobe Digital Editions and reauthorize.

When I get to userslibraryapplication supportadobe there is no Digital Editions and no activation.dat file.

Adobe Digital Editions Error 2038 Reauthorize Mac OS Mojave

I am using the Mac OS Mojave 10.14.5 and have installed Adobe Digital Editions 4.5.

Nothing seems to be working.

I did with an Apple technician who was on the phone with me and took over my computer so he could see whats going on.

He tried to deauthorize and couldnt so he told me to contact Adobe.